Monthly articles (in English and French) on the theme "Querying economic orthodoxy"
No. 47 - November 2009
Maximum or adequate profits?
ANGUS SIBLEY
The obsession with profit maximisation is harmful
What is adequate profitability?
All
businesses should earn profits; if they do not, they are in an
unhealthy state and at risk of disappearance. But there is an important
question: should one aim for an adequate level of profit, or must one always reach for the stars by seeking the highest possible profit?
How can we define an adequate level
of profit for any particular business? This is inevitably a somewhat
vague concept; for many theorists, that is a reason for disliking it.
One might call it the level that allows a reasonable return
(taking account of risks) for shareholders on their
investment, after the business itself has invested enough in
research, development, asset renewal, recruitment and training, to enable it, at least, to
maintain itself at its present size.
Thus, half a century ago, the doyen of management theory Peter Drucker wrote4:
Profit serves three purposes. [First] It measures the net effectiveness and soundness of a business's efforts. It is indeed the ultimate test of business perfomance.
[Second] It
is the "risk premium" that covers the costs of staying in business -
replacement, obsolescence, market risk, uncertainty...the task of a
business is to provide adequately for these "costs of staying in
business" by earning an adequate profit - which not enough businesses
do.
Finally, profit insures the supply of future capital for innovation and expansion, either through ploughing back of profits or by attracting capital from outside investors.
And Drucker continues: None
of these functions of profit has anything to do with the economist's
maximisation of profit. All the three are indeed "minimum" concepts -
the minimum of profit needed for the survival and prosperity of the
enterprise. A profitability objective therefore measures not the
maximum profit the business can produce, but the minimum it must
produce.
Adrian Wood, economist at Cambridge (England), offers a comparable description which lays more stress on business growth:
The chief objective of a typical firm in a capitalist economy is to cause its sales to grow. This entails the expansion of its productive capacity, which in turn requires investment in fixed assets and stocks [inventory]...in practice, ploughed-back profits are necessarily the main source of finance for investment. The central principle of the present theory, therefore, is that the amount of profits which the firm sets out to earn is determined by the amount of investment that it plans to undertake.
Profits and growth
Thus
the adequate level of profit for any business is based upon what it
needs to survive, but depends also upon its desire to grow. We readily
accept that the start-up enterprise wants to get bigger. On the other
hand, with businesses that have lready grown to a formidable size, we
may well wonder whether they ought to continue to expand. Is it a good
thing that McDonalds and Wal-Mart should persist in growing still
further? Are they not too dominant already? Who today approves of the
relentless expansion of the Royal Bank of Scotland under the
monstrously ambitious Fred Goodwin? Why should we encourage
megalomania, or even tolerate it?
Here
is one argument against the target of maximum profitability: as it
grows, a business can generally widen its profit margins, because its
expansion gives it bigger shares of its markets and thus greater
pricing power.
Thus
we have a self-feeding spiral: a bigger the business becomes, the
greater are its possibilities of growing bigger still. This leads
naturally to super-growth, even to gigantism with all its
problems, as we see today in certain well-known cases. Would
it not have been better if Hank Greenberg6 had been less
hyper-profitable? In reality, the bigger a business becomes, the less
it needs very high profitability.
Shareholder dictatorship
That
flows logically from the rise of intense competition between investment
managers. Such competition has existed ever since the first
investment trusts were established in the nineteenth century. But in
the past it was limited by lack of information. Portfolio valuations
were done once or twice a year and announced a few weeks after the
valuation date. Many life insurance offices carried out valuations
only every three years, or even every five! Trusts did not
necessarily publish detailed lists of their investments. In a word,
there was not much transparency.
Not much obsession with short-term performance either. Without the
present plethora of data, there was no way to measure it.
The downside of greed
What are the pernicious consequences of the pursuit of maximum profits? We shall look at six.
First: disdain for the employees. Once
upon a time it was believed, today it is sometimes said for the sake
of public relations, that the best assset of a successful firm was
its strong team. But the zealots of maximum profitability have
convinced us that the staff are simply a cost that must be cut back as
far as possible. Thus, instead of creating and keeping together good
teams, too many businesses resort to frequent sackings, temporary employment,
sub-contracting, delocalisation...This is not just a problem for
those who lose their jobs. Those who remain are often overworked,
overstressed, demoralised. And the business itself suffers from the
deterioration in the quality of its staff.
Second: neglect of long-term investment. The
cult of immediate profit per share harms a business's development for
the future. You may reply that, if a business is making maximum
profits, surely it has plenty of money available for development?
In theory, you are right. But firms have got into the habit of using
business profits to pamper the people at the top and to buy back some
of the company's shares. This reduces the number of shares in the
market. With fewer shares, obviously there is more profit per share.
That is the greedy investor's dream.
Third: excessive risk-taking,
as we have observed recently in far too many banks. One takes big risks
in the hope of making big profits. This game can pay off... or it
can fail disastrously.
Fifth: the business that is obsessed with maximising its own profits will neglect the public interest. It will not spend money to reduce its emissions of carbon dioxide, to recycle its wastes, to employ handicapped people, to support projects for the good of its surrounding community, unless it is forced by law to do these things. The consequence of such behaviour by businesses is that the laws have to be more demanding. But that is the last thing that free-marketeers want!
Sixth: poor customer service. As
I write this, my wife is struggling with a cable TV company's "customer
service" department, which has already kept her hanging on the line for
twenty minutes. It's hardly a rare problem.
The search for remedies
How
can we discourage, if we cannot prohibit, the frantic pursuit of
excessive profits? To lay down by law limits on the profitability of
businesses would be totally impracticable. The best solution would be a
radical change in prevailing attitudes, a general repudiation of the
Gekko philosophy, greed is good. We cannot legislate for that either, but we can encourage it.
What can the government do? Its simplest means of discouraging the said pursuit is to make it no longer worthwhile. You can make huge profits on your own personal account if you wish, but we are going to tax them so hard that you will not keep much of them. Let's try a heavy general charge on realised short-term capital gains, combined with a stiff tax on very large personal incomes.
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2 John R Lucas is a philosopher and fellow of Merton College, Oxford; Michael R Griffiths is a partner in Towers Perrin Tillinghast (business consultants). Their book Ethical Economics is accessible free (in preliminary draft form) at http://users.ox.ac.uk/~jrlucas/ethecon/
4 Peter Drucker, The Practice of Management (Harper & Bros., New York, 1954), chap. 7
5 Adrian Wood, A Theory of Profit (Cambridge University Press, 1975; reprinted Augustus M Kelley, Fairfield, New Jersey, 1993), introduction
6 Maurice (Hank) Greenberg was president of AIG (American International Group), a leading US insurance company, from 1967 à 2008. He followed a strategy of rapid worldwide expansion. The near-failure of the group in 2008 risked grave damage to the world financial system, hence a very expensive bailout was necessary.